FAQ

How long will it take for my order to arrive?

For UK orders, the short answer is: usually with 2-5 weeks. Orders comprising of hair accessories only are usually received within 1-2 weeks max.

Almost everything you see here is handmade to order so please bear that in mind when ordering. Sewing does take time and upon payment, your order will be added to the bottom of the sewing list. It can take 1-3 weeks to reach the top of this list. Depending on what your order entails, it takes on average 1-5 days to complete your order when it's your 'turn'. Orders are usually shipped three times a week (Monday, Wednesday and Friday), and then your order will take on average 1-5 days to reach you (or longer for overseas orders).

Pink Bobbins is currently a one-woman show; there is just one person manning this website, social media, packing and posting parcels, ordering fabric and other supplies, and of course sewing and making items. She appreciates your patience! Please do message us if you require your order by a specific date and we always do our best to reach it. No one has been disappointed yet!

Do you have any other fabrics? And any other styles of clothing?

Yes! It's easiest to see everything available on our Facebook page. There are photo albums with fabrics, and lots of items of clothing that haven't made it to this website yet.

Do you take custom orders?

We often accept custom orders; just ask. This is easier to place via our Facebook page, so if you are on Facebook please do browse our photo album called Fabric Choices, that shows all our available fabrics.

How do I know you're genuine?

Reviews and recommendations are a great way of judging whether you can trust us. It's not possible to leave reviews on this website at the moment, but we do have plenty of reviews from genuine customers on our Facebook page and etsy shop. Feel free to have a browse!