Delivery

To make things easy and as affordable as possible, we have a flat rate of just £2.50 for each order, for second class postage. No matter how little or much you buy! This applies to the UK only. You are welcome to upgrade to first class on checkout; this is £2.90.

Please ensure your shipping address is accurate.

Please refer to your shopping basket for other shipping options including worldwide shipping.

International orders are shipped with a tracked service. 

UK orders - please contact me if your order has not arrived ten days after the confirmed shipping date.

 

Shipping Times

You'll find two main sections on the website: made to order, and in stock. 

Everything labelled made to order will not always be dispatched immediately after ordering, as these are handmade after you order them. Waiting times vary, but the usual time to wait before we start sewing your order is approximately 2-4 weeks. Your order and payment puts you in line for sewing; unfortunately due to the volume of orders we receive, we simply cannot sew all orders straight away. How quickly your order moves up the line depends on the nature of orders ahead of you. You're very welcome to enquire about this if time is of the essence.

We recommend that if you do require your item sooner than 2-3 weeks, you contact us prior to ordering to check the current lead time.

Similarly, if you require your item by a specific date (e.g. for a birthday) that is more than 2-3 weeks away and you haven't already contacted us, please make a note of this upon checkout to ensure that we will meet that target.

Orders that are labelled as in stock are dispatched within 3 working days. Again, it's a good idea to add a note if you do require your order by a certain date and we can do our best to make sure your order is dispatched in time.